What we offer

The First City Fire & Security help desk is based in Bredbury, Greater Manchester and is open to provide a single point of contact for the business needs of our customers. The customer is provided a single point of contact for:

 Fault Finding
 Information Requests
 Technical Support Queries
 Change Request/ Extra Works

Service Level Agreements on the following pages you will find the procedure for logging support calls and associated notes.
If you wish a quotation for a particular maintenance offering please contact your Account Manager or our help desk on 0161 406 8532.

24 Hour Technical Support

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Here are some of the support we provide

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